Privacy Policy

This Privacy Policy governs the manner in which Cozy Comfort Plus collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.cozycomfortplus.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Cozy Comfort Plus.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Cozy Comfort Plus may collect and use Users personal information for the following purposes:

– To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
– To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
– To improve our Site
We may use feedback you provide to improve our products and services.
– To run a promotion, contest, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
– To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Changes to this privacy policy

Cozy Comfort Plus has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Cozy Comfort Plus
www.cozycomfortplus.com
1170 Sheppard Ave. West, Unit #48
North York, Ontario
M3K 2A3
416.780.9760
[email protected]

This document was last updated on February 26, 2013

Privacy Policy was last modified: February 26th, 2013 by HVAC Expert

People like you shared their purchase and installation experience!

Jon ConwayJon Conway

We are so happy with the service, support and product that we received from Cozy Comfort Plus. Brian was incredible to work with, he took the time to understand what we were looking for and helped us with the designs and what the best fireplace for us might be. He is extremely easy to work with, very easy to communicate with and so fast and responsive!

Everything happened exactly on schedule and as planned. It was a well oiled machine!! The crews that were here to build everything were super friendly, kind, courteous and knowledgeable.

Highly highly recommend to all 😀👍

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Michelle ZornMichelle Zorn

I had the most fabulous experience with Cozy Comfort Plus! Brian was very responsive for my first outreach all the way through to the completion of my beautiful fireplace! I live in a condo and as such, things are not straightforward when it comes to having work completed. There were a few extra hoops to jump through but Brian and his team were very diligent in ensuring that all the fittings were correct. I was so happy with my experience that I had them replace my furnace and add a smart home thermometer as well! I would highly recommend Brian and his team for their knowledge, skill and excellent customer service!

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Andrew MunnAndrew Munn

Highly recommended. Brian at Cozy Comfort Plus supplied and installed 6 ductless heads on two compressors. The price was very competitive. The installation crew lead by Hamid did a perfect job. They explained the best locations for the equipment and answered all my questions. The work was completed a very short time after signing the contract. The team cleaned up the job site very carefully every night and were very careful indoorA.

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